Why is the storage total different from my live environment?

Why is the Datto SaaS Protection storage total different from my live Microsoft 365 (M365) or Google Workspace environment?

Environment

  • Datto SaaS Protection
  • Google Workspace
  • Microsoft 365

Answer

The storage totals in Datto SaaS Protection will not match the storage totals of the data in your live environment. This is due to the following reasons.

  • The storage totals in Datto SaaS Protection includes the deleted files and archived users that Google Workspace and M365 do not include.

  • Every time a file is edited in Google Workspace and M365, Datto SaaS Protection takes a backup of that file in the next backup run. If multiple changes occur between backups, those changes may be missed, and only the last version will be picked on the backup run.

  • Google does not include photos or videos saved as "high quality" toward their storage totals.

  • Google does not include native files in their storage totals (such as Google Docs, Sheets, Slides, etc.).

  • SaaS Protection leverages compression for its stored data, so the compressed amount may be different than the amount shown in Google Workspace and M365.