How do I cancel my Backupify for Google Workspace account?

Environment

  • Backupify for Google Workspace

Answer

If you are requesting an account deletion for Backupify for Google Workspace, please open a support case through helpdesk.kaseya.com to begin this process.

Removing the Backupify App from the Google Admin portal

After the Backupify for Google Workspace account has been canceled, the app should be removed from the Google Workspace account via the Google Admin portal's Apps menu.

Important notes about account cancellations:

  • Only the owner of a Backupify account can cancel the account. For Google Workspace domain accounts, only the owner user of the domain account can request a cancellation.
  • When your account is canceled, backups will stop running and archives will be removed for all services. You will not be able to log in and retrieve backed-up records after the account is canceled.