Datto Distributors: Not for Resale (NFR) program

IMPORTANT  This article does not apply to Backupify customers.

This article explains how MSPs who purchase Datto SaaS Protection through a distributor should provision Not-for-Resale (NFR) accounts for their organization.

Environment

  • Datto SaaS Protection for M365 (all regions)
  • Datto SaaS Protection for Google Workspace (all regions)
  • Datto SaaS Defense

Description

This article describes setting up NFR for customers purchasing through Datto distributors. Customers purchasing directly from Datto should use the procedure in

Not for Resale (NFR) program for Datto SaaS Protection

Datto offers its paying partners access to Datto SaaS Protection for M365 and Datto SaaS Protection for Google Workspace at no charge for training and demonstration purposes through a Not-for-Resale (NFR) program.

  • Only partners with administrator permissions can request, access, and view an NFR account.
  • Partners can have one M365 tenant or one Google Workspace instance as NFR for their own company domain.
  • Datto SaaS Protection will default to time-based retention (TBR) for new NFR accounts.

Onboarding an NFR organization

1. In the Datto Partner Portal, click the Status tab, then select SaaS Protection Status from the drop-down menu.


2. On the SaaS Protection Status page, click the ADD SAAS PROTECTION ORGANIZATION button.

By default, the ADD SAAS PROTECTION ORGANIZATION button is only visible to Admins. If you are an Admin and you wish to make this function available to a technician at your company, contact Datto Technical Support.

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3. The Add SaaS Protection Organization dialog box will appear. Fill out the following sections:

Adding the organization

  • Select or create organization: Enter a new organization's name, or select an existing organization from the drop-down menu.
  • Is this a Not For Resale account? Select Yes. This option will only appear if there is no existing NFR account.

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  • Region where data is stored: Choose the geographically appropriate storage region.
  • Select which product will be backed up: Choose M365 or Google Workspace.
  • Select commitment term and retention type: The commitment term and retention will be preset to TBR and month to month per current NFR policy.

Organization management

  • Who will manage this SaaS Protection service? This option will be preset to Partner Managed for NFR accounts.
  • Do you have global admin credentials for the M365 tenant you are protecting?: Select Yes or No.

License management

  • License management
    • Users Auto-Add: Enable Auto-add to automatically new users as the system discovers them to the NFR account.
    • Enable User License Cap: this feature caps the number of licenses the system can use through Auto-Add. Select this check box to activate the license cap, then use the Enter cap field to select the license cap number.

Complete the onboarding process.

Additional considerations

  • If you need an account to be converted to an NFR account that aligns with our NFR policy, contact your Datto Sales Executive.
  • If you would like to add a second product to your NFR account, Select that organization name in the Partner Portal. The UI will default to the other product type.