How do I tell the status of my users and services?

What are the possible user statuses, and how are they displayed in Datto SaaS Protection for Google Workspace?

Environment

  • Datto SaaS Protection for Google Workspace

Answer

In Datto SaaS Protection for Google Workspace

The archived users and services are marked by a small filing box icon next to the Name of the User in the Recovery section of Datto SaaS Protection.

gsuite_2.0_users.png

Active

The user is an active user on the Google domain, and backups are occurring on an automated (scheduled) basis.

Archived

The user is either suspended or deleted from the Google domain. Historical backed up data is available in Datto SaaS Protection, but automated backups are stopped because there is no new data in the account to back up regularly. The user will automatically reactivate in 24-48 hours if unsuspended or recreated on the Google Workspace domain.

In Datto SaaS Protection for Google Workspace 1.0

When using Datto SaaS Protection for Google Workspace 1.0, there is a listing for the total active, archived, and not protected users. These symbols are used to show the status of each service by clicking View Users and navigating the list of users.

gsuite_1.0_user_summary.png

Active

The user is an active user on the Google domain, and backups are occurring on an automated (scheduled) basis.

Archived

The user is either suspended or deleted from the Google domain. Historical backed up data is available in Datto SaaS Protection, but automated backups are stopped because there is no new data in the account to back up regularly. The user will automatically reactivate in 24-48 hours if unsuspended or recreated on the Google Workspace domain.

Not Protected

The user is not added to Datto SaaS Protection, and backups are not occurring at all.