Restoring or exporting data

This article includes the procedures for restoring and exporting data. It also offers search methods for recovering data. The procedures are performed the same for all applications except where indicated.

Restoring or exporting data

You can restore or export data using a snapshot or perform these tasks for individual data items.

Searching for data

There are two search methods you can use to restore data. You can search for content across all of the users, sites, and teams for a specific organization. Or, you can search for content in one organization user account.

When performing an email search, a match is sought between the search criteria you enter and the sender's email address or the email's subject line. When searching for a document, a match is sought with the title of the document. For a calendar event, the search looks for a matching event title. If you are searching contacts, the search seeks a matching contact name or contact email address.

Search criteria must meet the following requirements:

  • Have at least 3 characters.

  • Cannot include symbols such as !, @, +.

  • Underscores must be preceded by a forward slash (e.g. "\_" )

When performing a search in Mail, a match is sought between the search criteria you enter and the Name, From, and Subject email fields. When searching within Drive, ShareDrive, or Calendar, a match is sought with the application's Name field. When searching Contacts, a match is sought with the application's Display Name, First Name, and Last Name fields.

Creating a manual backup

You can create a manual backup for a user, site, or team. The backup snapshot includes all of the user, site, or team data at the time the backup is manually created.