How do changes to the user's mailbox names in the M365 live environment affect the backups?

How do changes to the user's mailbox names in the M365 live environment affect the user in Datto SaaS Protection for M365?

Environment

• Datto SaaS Protection for M365

Answer

Within 24 hours of changing your mailbox name, Datto SaaS Protection will update the name to match the live environment, unless the original name is attached as an alias to the account in the live environment.