Reauthorizing with the M365 global administrator

This article will walk through reauthorizing the Datto SaaS Protection for M365 with the global administrator.

Environment

  • Datto SaaS Protection for M365
  • M365 Admin portal

Description

This process could adversely impact your backups if not completed properly and should only be used when directed to by Datto SaaS Protection support.

1. Log in to the M365 admin portal using the global administrator and select Azure Active Directory.

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2. Select Enterprise applications→All applications→ Backupify.

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3. Select Properties → Delete.

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4. Log in to Datto SaaS Protection as any admin.

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5. Navigate to Seat Management→Sites.

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6. Click Refresh.

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7. A Re-Authorization Needed prompt will appear. Review and click Begin when you have Global Administrator credentials for the M365 tenant.

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8. Log in using the M365 tenant's Global Administrator.

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9. Completing this process will return Datto SaaS Protection administrators to the Status page or the Partner Portal for Datto SaaS Protection. The authorization can be verified by returning to Seat Management → Sites.